The perfect place for your pet to play, socialize, and get pampered.
Your Dog’s Home Away From Home
Whether you’re heading to work for the day or spending Friday morning at the beach, why leave your four-legged family members stuck at home when they can spend the day at the Lowcountry’s premier luxury pet resort?! At the Island Pawplex, they’ll spend the day playing and socializing and will come home ready to chill.
What to Expect
Your pooch will love our play-all-day style of dog daycare in a clean and spacious environment, while basking in the love of our canine caregivers. Our facility features a variety of large indoor, outdoor, and combined indoor/outdoor areas for all types of play and weather conditions. And if you miss seeing that slobbering face, you can check in at any time via our HD cameras which overlook all of the play areas – Just contact us for instructions to access!
Extra fun and extra clean
Want to take your pup’s daycare or boarding experience to the next level? Take advantage of our optional add-ons for Enrichment Activities or Basic Training!
These services can be added to:
- Any duration of daycare (Quick Play, Short Day, Half Day, or Full Day)
- Any weekday boarding stay
All dogs participating must meet all requirements for daycare or boarding before scheduling, including passing a temperament test and being up to date on vaccinations.
Doggie Daycare Guidelines
In order to provide a fun and safe environment for all dogs and humans, we require all of our clients to comply with a few simple rules and regulations:
Vaccinations: We require all dogs to have proof that they are up-to-date on their Rabies, DHLPP, and Bordetella (given at least 3 days prior) vaccines. Dogs who attend daycare or boarding are also strongly recommended to be vaccinated for Canine Influenza.
All dogs must pass a temperament test administered by our staff, prior to booking any future reservations. We administer temperament tests Monday-Thursday, please call to schedule an appointment.
Your pet must be registered through our online booking portal on Gingr.
When registering, please review all terms and digitally sign our required Pet Care Agreement.
All dogs must arrive collared (no chokers), clean, healthy, and flea-free.
All dogs must also be spayed/neutered if they’re 6 months old or over.
Whether it’s a full day at work, a half day at the beach, every day, or once a week – we have you covered with flexible options and packages.
- Full Day: 6+ hours
- Half Day: 4-6 hours
- Short Day: 2-4 hours
- Quick Play: 2 hours or less
- 5-Day Package: 5 full days of daycare
- 10-Day Package: 10 full days of daycare
- Monthly 20: Full Day Pass (Expires after 31 days of purchase)
- Monthly 20: Full Day Pass Multipet (Expires after 31 days of purchase)
- Exit Bath (Bath only, offered in conjunction with daycare or boarding. Pricing based on size/coat)
- Nail Trim
NOTE: No half-day packages. Full days/full day packages can not be split into half days.
6:30AM-7AM drop-off available by appointment
Last drop-off for daycare is 11AM
Yes. At times, we have to direct a pet to a play yard, room, or suite by holding onto their collar since pets are not leashed at The Island Pawplex. There is also the rare chance that a fight could break out in the play yard. In this case, we have to be able to pull off the aggressor by his collar. Please do not send choker-style collars since these can be dangerous in the play setting.
No. We take our screening process very seriously and require all dogs to undergo the mandatory temperament test to determine if a dog is a good fit for a group-play environment. We also separate dogs into play groups based on their size, age, and energy levels. Nevertheless, dog fights are always a possibility, so our staff is trained to react quickly and decisively to prevent serious injury. Do keep in mind, though, that dogs play with their mouths and their feet, both of which are sharp and can accidentally cause minor scratches or cuts to their playmates. These, too, are rare but always possible.
No. Additional training and/or socialization with other dogs (as well as spaying or neutering, if applicable) may help your pet to react differently in the future. In many cases, however, dogs that do not pass the temperament screening the first time will not behave differently over time. This does not mean that your dog is “bad.” This simply means that you have a dog who prefers the company of humans to that of other dogs. A dog walking service or in-home pet sitter would likely be a better option for your pup.
While dog parks are wonderful places to exercise our pets, they are also venues for unvaccinated dogs to mingle with vaccinated ones. This poses serious issues for facilities like ours since socialized pets tend to frequent both places. To keep our environment safe and healthy, we request that our guests avoid dog parks for a few days before scheduled boarding as a courtesy to us and the pets we serve. We also respectfully request that pet owners do not bring any pet that has a cough, runny nose, or ear/eye infection, as these illnesses may be contagious. It would be ideal to board a sick pet with your veterinarian, where his symptoms may be treated and contained. We do understand that some senior pets have chronic coughs related to health issues that are not contagious, and we certainly welcome those pets. Please notify us upon arrival if your pet has a chronic health condition so we do not treat it as a contagious illness and quarantine your pet.
While we certainly respect your decision to do what you feel is best for your pet, we cannot accept her as a boarding guest or a grooming client at The Island Pawplex unless she is completely flea free and adequately protected by a vet-recommended treatment such as Frontline, K9 Advantix, Comfortis, Nexguard, Trifexis, etc. Please follow directions for topical treatments such as Frontline and apply it the proper number of days ahead of time. It is vital that we protect all of our guests, as well as our grooming clients, which is why we do not offer flea dips or similar treatments at our pet salon.
If our staff determines that veterinary care is necessary, we will make every effort to contact your veterinarian on record. If we are unsuccessful, we will rely on one of our partner veterinarians, depending upon the nature of the illness/injury and the hour of the day. In most cases, we will contact the owner(s) prior to seeking professional care.
Our staff is trained to first use very firm, short voice commands (e.g. Leave It! No! Down!) to thwart unwanted behaviors such as mounting or excessive barking. If words are ineffective, the staff uses mini squirt bottles to spray water toward the unruly pet. And if that doesn’t work, we will put the pet in “time out” by separating him from the playgroup for 15-30 minutes, which is usually a sufficient amount of time for that pet to refocus his attention. All pet discipline is simply designed to break the pet’s focus on unwanted behavior. In rare, extreme cases (i.e. fights), we have airhorns available that could be deployed to break up the disturbance. Further discipline will only occur when/if there is a risk of serious injury to another animal.
Not likely! Enjoy the peace and quiet while it lasts. Most guests are exhausted from hours of play during their vacation with us, and we would be more surprised if they weren’t. Remember, your pet is probably used to sleeping most of the day at home. Since he has been with us, he has had non-stop stimulation, with the exception of a mid-day nap and overnight rest. That can be pretty taxing on even the most energetic breeds. However, if he does not seem like himself even after a couple of days of rest, you may wish to contact your veterinarian for a wellness check.
We require that all of our guests are properly vaccinated. If a guest does appear symptomatic for any respiratory illness while he is in our care, we will quarantine the pet and contact the owner and/or one of our partner veterinarians regarding veterinary care. Unfortunately, a pet can be infected with kennel cough for up to a week before he displays symptoms, so it’s not always possible to identify kennel cough among incoming guests.
Another precaution we take is unparalleled cleanliness and disinfecting habits. Those of you who have toured our facility know that we maintain a very clean facility, which is why the majority of our guests are returned to their owners in the same healthful condition in which they arrived. We are not a traditional kennel where stalls are hosed down into open drains, and dampness prevails, assisting the spread of illnesses such as kennel cough. The floors of our facility are very dry and very sanitary. We also have dual-unit ultraviolet (UV) germicidal lamps installed in each of our HVAC systems, which kill any mold or bacteria as it passes through the air handlers.
In a perfect world, these measures would be enough to prevent kennel cough from ever being an issue at our facility. But because we live in the real world, we also have to rely on our customers to keep sick pets at home or make boarding arrangements at veterinary clinics where they can be treated, rather than bringing them to The Island Pawplex where other pets may be exposed to the illness.
Just like people, some pets have stronger immune systems than others. Dogs who are around other dogs regularly develop immunity to many common illnesses. Dogs who rarely leave the home aren’t exposed to many germs; therefore, they have not had that advantage. Some veterinarians suggest that pet parents add probiotics to their pet’s diet a week before a scheduled boarding, during, and a week after to boost immunity. While much information on this topic is available online, you may wish to consult your veterinarian about the best precautionary treatment for your pet. Keep in mind that senior pets, puppies, and pets with underlying health issues are always more vulnerable to contracting illnesses because their immune systems are usually compromised to some degree.